If you're looking for a modestly priced business VoIP system that doesn't overwhelm you with a huge catalog of features, Ooma Office could be a good option. Our Top 11 Picks · How to Choose a Company. It uses a wizard-based approach to configuration and administration, something that small IT departments will appreciate. If, on the other hand, you are looking for a feature-packed VoIP system, Ooma may disappoint you.
Still, if cost is a concern, Ooma is affordable and doesn't require a contract. To help you make an informed decision, we've analyzed the top 15 VoIP services, their features and pricing to find the best business telephony solution for your team. VoIP (Voice Over Internet Protocol) is a modern telephone technology that uses an Internet connection to make and receive telephone calls. In 2024, VoIP is the best alternative to a traditional fixed telephone system for small businesses.
Traditional telephone systems are analog with copper or fiber optic cables. A landline phone can only work close to the receiver, so its use is limited to offices and homes. You can't take the headphones out into the street and use them. VoIP phone systems, on the other hand, use telephone technology that makes and receives calls over the Internet.
This means that you can use a VoIP phone anywhere as long as you have an Internet connection. Some VoIP providers offer cloud-based VoIP systems. They are independent of location and are therefore perfect for smaller, distributed teams. No need for expensive hardware or maintenance. While most providers offer a wide range of basic and advanced features, there are certain functionalities necessary for effective communication.
Brevo Phone is one of the best VoIP service options. The most exciting part of Brevo Phone? It's designed to help small businesses communicate better across all channels. Brevo Phone offers you a reliable and affordable telephone solution for effective business communication. The best part? Brevo Phone is a free VoIP phone service if you don't need large volumes of credits per minute or advanced features.
Your business phone system can help you expand your reach with global features such as international calls, international phone numbers and toll-free numbers. You can even transfer your current phone number so you don't have to worry about rebranding or confusing customers. In addition to that, Yodel offers advanced features so you can have more efficient telephone communication. Between integrations with external business tools such as Microsoft Office, CRM integrations and the intelligent IVR to work as a virtual receptionist and automated operator, your system is full of time-saving tools.
Is there anything really interesting about Yodel? You don't need to be a tech expert to use it. Yodel has been designed to make it as simple as possible for small businesses to take advantage of its powerful features. The Dialpad business phone system offers all the essential features of a business phone. It provides customer support capabilities powered by artificial intelligence technology.
This includes built-in voice intelligence features. This allows for real-time transcripts, live training, and more. One thing to keep in mind is that if you want features such as additional phone numbers or international numbers, you'll have to pay for add-ons. RingCentral is a business phone system that is perfectly suited to a call center solution, including video calls and video conferencing.
If you have a large sales team, the video and telephone connection can be a big advantage. RingCentral's pricing depends on the number of employees using the system (1, 2 to 20, 21 to 50, 51 to 99, 100 to 999 or more) and the features included. This means that each plan has different prices. for companies of all sizes.
That can be tricky if you're growing or downsizing your staff. One thing to keep in mind is that RingCentral focuses on telephone and video communication. These aren't the only channels your small business needs to connect with your customers, so you'll have to look for third-party integrations. Another thing to consider is whether your small business team needs the advanced features you'll pay for.
Not sure? Find out about RingCentral alternatives here. Google Workspace and Google Voice work together to facilitate business communication. It provides you with a phone number that you can use for calls, texts, and voice messages. Google Voice is especially a good option for solo or new entrepreneurs companies.
It's a very simple phone solution, which means it may not have all the features your small and medium-sized business needs. But, if your small business simply wants a virtual phone system, this could be the right choice. Grasshopper is another small VoIP service, offering almost exclusively telephone communication. This means that if your SME values simple, single-function tools, you could be an excellent choice.
However, some small businesses prefer a more connected ecosystem, something Grasshopper can't offer. Nextiva's business VoIP solution helps companies capture customer interactions through phone, email and text messages. It is known to be a safe and reliable system with little downtime. It's worth noting that Nextiva doesn't offer international numbers, which can make it difficult to connect with global customers.
For example, if you live in the United States and have a customer in Canada, they will need to call a U.S. area code. Department of State and you may have to pay charges for international calls. This could make your business less accessible.
Talkdesk is one of the best VoIP solutions for small businesses. It can help create a perfect customer journey through its customer experience tools focused on automation. However, it's worth noting that Talkdesk's price might be a bit prohibitive for SMEs. There are a lot of advanced features that come with Talkdesk, so it's important to know if your company would benefit from them. It's worth mentioning that the initial price level is limited to phone, video, and chat, and is only accessible in the United States and Canada.
GoTo Connect is a VoIP provider that can offer voice calls, video calls and a wide variety of integrations. With GoTo Connect, you can access your company's communications from any device, including mobile phones, tablets, and desktop computers. CloudTalk focuses its VoIP functions on creating global connections, including a wide range of international telephone numbers. One thing to keep in mind is that JustCall is limited to voice calls, SMS text messages, and faxes.
If your team is looking for a stronger VoIP solution, it might be too simple. HubSpot VoIP is available in the premium versions of Sales Hub and Service Hub. If your small business is already committed to the HubSpot platform, it makes sense to add HubSpot VoIP. VoIP solutions are ideal for businesses of any size.
Large companies can benefit from an on-premise solution, while small businesses should opt for a cloud-based solution. VoIP solutions can vary significantly in price and in the features associated with each pricing plan. One thing to keep in mind is that the prices are usually per user, per month. That means you only have to pay for what makes sense for your business.
We've researched and found 10 of the best VoIP providers for small businesses. Here you'll learn about its features, costs, and other distinctive benefits to help you choose the right one for your business. Before we move on to the list of the top 10 VoIP providers, let's see what to look for in a VoIP provider. Nextiva offers phone solutions for businesses of all sizes, from small businesses to large businesses.
With Nextiva, you can customize the features and scalability of the VoIP platform to fit your needs of your business. Its basic call center tool is ideal for small businesses that just need one way to get started with VoIP communications. It includes integrations with Google Workspace and Microsoft 365, SMS, MMS and team messaging, and unlimited AI meetings for up to 10 participants. They are one of the industry leaders in technology.
With more than 330 integrations in more than 200 programs, they help improve productivity and streamline communication between departments and within of your CRM. You can pay month to month, but if you pay annually, you save 33%, which is a good advantage. Its Core plan is designed for up to 25 users, which is perfect for many small businesses. Grasshopper is one of the most popular VoIP platforms available today.
Grasshopper works with your existing desktop, laptop, or mobile device and is a platform designed for mobile devices, so you'll never have to invest in hardware. Some VoIP providers are specifically designed for certain types of businesses or companies of a certain size. Mobility: A VoIP system for small businesses like RingCentral allows users to communicate even outside the office. A business VoIP solution offers advanced business-level features, such as a mobile app, video conferencing, call recording, voicemail to email, and more.
Affordability, mobility, scalability, and ease of use are just a few of the benefits you can get by subscribing to RingCentral's best small business VoIP solution. The best VoIP system for your company will always be one that doesn't just meet the needs of your employees; your workers should also feel comfortable using it. One of the most important innovations that modern VoIP systems bring to business communications are softphones. Enterprise VoIP systems offer high-definition voice calls, video and audio conferencing, team messaging, unlimited extensions, cloud PBX with automatic operator, and other features and functionality that your organization needs, all on a single platform.
Affordability: VoIP systems became attractive to small businesses due to the promise of low costs. If all you want to do is provide business phone numbers to your employees and you don't want the complications of a full VoIP system, check out Line2. A VoIP system can help a small business save money, increase phone accessibility, improve flexible and hybrid work, and improve scalability. VoIP makes the most sense for the vast majority of SMEs, and not just because costs are lower; VoIP is the only way to keep up with evolving communication trends. Dialpad may not be able to compete with major competitors in the field of business VoIP, but still so it has a lot of functions.
